We understand that privacy and the security of your personal information is important. This policy sets out what we do with your information, what we do to keep it secure, and your rights over any personal information we hold about you. It applies to this website (kawafarms.net) and other interactions you may have with us — for example, when you fill out our contact form, call or email us, or reach out via social media.
If you have any questions about this policy, please contact us using the contact form or by phone at 515-462-4301.
What Information We Collect
Communication Data — any information you send us through our contact form, by phone, email, or social media, such as your name, email address, phone number, and the content of your message.
Customer & Booking Data — if you become a client, information relating to you and your pet(s) needed to provide training, boarding, or related services, such as contact details and booking history.
Technical Data — basic information about how visitors use this website, such as pages viewed, collected through standard web server logs and, if enabled, analytics tools.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide the services you've requested, keep records of our communications and transactions, maintain and improve this website, and comply with any legal obligations that apply to us. We do not sell your personal information to third parties.
Cookies
This site may use cookies for basic functionality and to understand how visitors use the site. See our Cookie Policy for details and how to control cookies in your browser.
Sharing Your Information
We may share information with service providers who help us run this website and our business (for example, our web hosting and email providers), and where required by law. We require anyone we share data with to keep it secure and use it only for the purpose we've provided it for.
Data Retention
We keep personal information only for as long as necessary for the purposes it was collected for, including to meet any legal, accounting, or record-keeping requirements.
Data Security
We use reasonable technical and organizational measures to protect the personal information we hold from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way.
Your Rights
Depending on where you live, you may have rights to access, correct, or request deletion of the personal information we hold about you, or to object to certain uses of it. To exercise any of these rights, please contact us via the contact form.
Children's Privacy
This website is not directed at children, and we do not knowingly collect personal information from anyone under 13 years of age.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
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